8 Ways to improve your e-Commerce Business
There have been many predictions about the nature of IT developments in the next year or so, particularly for businesses utilising e-Commerce. However, the most important thing to consider and suggest is how you can improve your business by adopting innovative ways to ensure enthusiasm for whatever the coming months and years will challenge us with.
1. The most important thing is to understand your business models because there are many factors such as economics and globalisation that are affecting the change agenda. The business should be able to understand the value and the limitations of their assets and not just from a financial aspect. You need to create a model that will best fit your strategy and the impact that it is going to create. For this you need to make sure to move fast and steady as pace is everything in today’s times.
2.The businesses should start adopting social media as the user-base of the social networks is increasing considerably with time. There are a lot of opportunities on these social networks and these external forces can have a positive and a negative impact on your organisation. You need to ensure a practical strategy to secure your digital channels by going for proactive strategising your processes and governance. You need to make sure that digital strategy innovation is part of your business transformation agenda and that the employees are inclined into using the right tools for collaboration.
3. There are intelligent devices everywhere and over the coming years the number of connected devices and connected users will be increased to billions. These new devices offer new channels to market and will be major sources of information. Organisations need to ensure the understanding of these devices as who is going to secure, manage and integrate these devices. Utilising these devices will drive businesses into making real time decisions and solving analytics problems more effectively.
4. Today’s world is all about data. Data is being increasingly used to grow new revenues as it is all about responding to the market needs within seconds and not days. Organisations should plan for massive data growths and maturing legislations. Data should be classified that caters to the business needs including accessibility of storage of such massive data. Big Data is the new thing and you need to understand the ROI and the skills set required to deliver the positive results.
5. Businesses should plan for Windows 8 and new iOS devices because these apps and devices have greatly impacted our business but their management of services and integration is vital.
6. Due to recent turbulent economic conditions, cloud computing has found rapid acceptance among companies of all sizes. At present (2013), we can say that cloud computing has gone mainstream, with a variety of SaaS applications having been successfully deployed by businesses worldwide. Businesses need to encourage cloud organizational process and support readiness.
7. You need to secure your businesses online as attacks on both private and public sectors is rising and protecting significant infrastructure is becoming more and more problematic as businesses are endeavour to offer 24/7 service to their clients, partners and employees. Organisations should conduct regular security checkups and adopt new chip level technologies to enable high end security features. Moreover protect your data at rest and in transit.
8. IT Procurement is changing but IT budgets are moving out the control of IT departments. Businesses must ensure they have a single interface between the business and its multiple IT service suppliers. They need to ensure governance and process for new and existing services that are aligned to changing business needs.
Samir Feroze is the founder of VeriQual Ltd, a software services company specializing in RoR, PHP, Android and iOS. He has also founded Yello.PK which is the largest user-generated content driven website in Pakistan. His interests include advising start-ups on technology, Location based applications, financing early stage ventures and outsourcing. In his spare time he likes to work on rotary engines.